Commercial, technical and clinical support located directly in our factories in Salon-de-Provence (France).
Customer support close to you for 100% success
A sales department
Managed by a team of sales assistants, reachable every day between 8 a.m. and 6 p.m. to help you draw up your quotes, communicate with your patients, follow-up on your orders, etc.
Technical support
A technical hotline set up from your first case, reachable every day between 8 am and 6 pm to support you in setting up your first cases.
Clinical support
An appointment booking service over 2 half-days per week is available directly on the Smilers platform in order to discuss your most complex cases.
Take a look behind the scenes at the Smilers® 4.0 factory in Salon-de-Provence
Awarded the 2018 Innovation Prize by Origine France Garantie®
A futuristic factory for an experience that gives you a smile
Once your 1st appointment with your patient has been made, the physical or digital impression is sent to Smilers® in Salon-de-Provence. This is where your patient's treatment plan will be designed.
The alignment scenario for your teeth is created, with all the alignment steps for your teeth. For each stage there is a corresponding aligner, which, by applying gentle mechanical forces, will move certain teeth to the next stage. If you are satisfied with this treatment plan and the corresponding quote, a simulation video of your treatment plan is created and sent so that you can validate the completed treatment plan with your patient.
Once the treatment plan has been finalised and approved by you, Smilers® software orders the 3D imprint of your dental aligners in our Salon-de-Provence factory. The 3D printing and laser production facilities have been recognised as among the most innovative in Europe, thanks largely to the technology used by Smilers® Poly-Shape, Europe's leading 3D manufacturer of medical, aeronautical and aerospace equipment.
It takes about 2 weeks for the aligners to be printed after the impressions are made.
Once the aligners have been finished and checked by hand by an experienced team, the aligners are packaged and sent to you.
Then all you have to do is start your patient's follow-up with the replacement of the 1st aligner and the installation of any preliminary brackets.
A look behind the scenes of our factories
A growing team in Salon-de-Provence (13)
© 2018.
Manufacturer: Biotech Dental Smilers.
Biotech Dental Smilers - simplified company limited by shares with a capital of €125,000 - trade and companies register of Salon de Provence, France: 801,674,375 - SIRET number [French business registration number]: 801 674 375 00010 - VAT No.: FR 93 80 167 437 5.
Made-to-measure class IIa medical device for dental alignment. Carefully read the instructions in the leaflet. Not reimbursed by social security.